論 文 公 開 資 料

類型:學位論文
研究生中文名:黃正德
論文中文名稱:遊客對恆春半島旅遊活動環境滿意度之研究
指導教授:唐硯漁 Yen-Yu, Kang
學位類別:碩士
院校名稱:國立高雄師範大學
系所名稱:工業設計學系-文化創意學程
畢業學年度:103
論文出版年:2015
學號:M10172710
語文別:中文
論文頁數:69
關鍵詞:遊客, tourists
論文中文摘要:遊客對恆春半島旅遊活動環境滿意度之研究
研究生:黃正德 指導教授:唐硯漁、林漢裕

國立高雄師範大學文化創意設計在職碩士學位碩士班
摘要

本研究主要在探討遊客在恆春半島從事旅遊活動,對實質、社會、經營管理與活動設施等環境屬性之滿意度,以及不同特性遊客對旅遊活動各環境屬性滿意度之差異,並探討遊客對旅遊活動之滿意度與其重遊意願之相關性。本研究採用問卷調查法,以便利抽樣方式針對在恆春半島從事旅遊活動之遊客進行問卷調查,期間共回收244份,實得有效問卷242份。利用SPSS統計軟體以一般敘述性統計分析、信度分析、單變量變異數分析、薛費事後比較法、相關分析、等統計方進行資料分析,主要研究結果發現:1、由遊客之社經屬性發現從事恆春半島旅遊活動者以、未婚、高學歷、學生、較低所得南部地區的遊客為較多其次北部、中部。2、由遊客之旅遊特性發現自行前來的比例佔六成,遊伴性質以同學居多數,朋友次之、家庭成員較少,旅遊資訊來源電腦資訊佔多數為主,並以有從事旅遊活動經驗居多,一般家庭成員個人旅遊興趣偏好則以欣賞山水等大自然景觀為多數佔一半。年輕族群以喜好海域活動及春吶為次。 3、遊客總滿意度中,非常滿意與滿意合計佔多數,不滿意與非常不滿意合計佔一成二,認為普通者佔一半。
4、有再度重遊意願者佔64.34%,願將此地推薦給親朋好友者佔62.7%多數但否定者乃佔3/1可見得人多帶來髒亂及物價、空間等管理問題是一大挑戰。5、研究假設檢定結果:1. 遊客的社經屬性中,「年齡」、「婚姻狀況」、「教育程度」、「職業」、「個人每月平均收入」與「居住地」的不同對遊憩活動的滿意度有顯著差異,故部分接受假設。2. 遊客的旅遊特性中,「主要遊伴」、「有無從事活動的經驗」、「前來旅遊係藉由何種資訊獲知」與「個人旅遊興趣偏好」的不同對旅遊活動的滿意度有顯著差異,故部份接受假設。3.遊客對恆春半島旅遊活動的總滿意度與重遊意願之間有顯著相關,呈正相關。基於上述研究結果與發現,本研究針對當地管理單位規劃、開發與觀光業者經營管理、市場行銷乃至於後續研究等方面提出數點建議,期望能對恆春半島旅遊活動之快速發展後所帶來的負面衝擊有所對策,以保持永續經營繁榮。並帶動週邊城鄉發展。
關鍵詞: 遊客、遊憩活動、遊憩環境屬性、滿意度、永續經營繁榮。


論文外文摘要:A study on the satisfaction of the tourists for
Hengchun Area

Graduate:Huang Cheng- Te Advisors:Kang Yen-Yu、 Lin Han- yu

National Kaohsiung Normal University,
Master's Program of Creative Cultural Design

Abstract
This study explored tourists engaged in tourism activities in the Hengchun Area on the environmental attributes of the essence , social , and management of facilities and activities satisfaction, as well as differences in the characteristics of tourists on tours of the various environmental attributes of satisfaction , and to explore the tourists satisfaction of tourism activities and their willingness to revisit the correlation. This study used questionnaires to facilitate sampling engaged in tourism activities in the Hengchun Area tourists for questionnaires , 244 were recovered during actually gets 242 valid questionnaires . Using SPSS statistical software to general descriptive statistical analysis, reliability analysis , univariate analysis of variance , Scheffe post hoc method , correlation analysis, and other statistical data analysis parties , the main research found that :
1 , by socio-economic attributes found in the Hengchun Area tourist tours to visitors young person , unmarried , highly educated , students, low income is more southern regions followed the northern, central .
2 , the tourism characteristics of tourists come to the proportion of self- discovery, young person playmate nature to students in the majority , followed by friends , family members less , travel information sources the majority of computer and information -based, and have experience in tourism activities mostly, the general interest in personal travel preferences and other places to enjoy the landscape for most half of the natural landscape . Younger with activities like waters and Spring Scream for times.


3, the total tourist satisfaction , and very satisfied with the total satisfaction of the majority, and very dissatisfied dissatisfied together accounted for one into two, half of those who think that the ordinary
4 , there is willingness to revisit again accounted for 64.34% , and is willing to recommend this to friends and family accounted for 62.7% , but the majority have seen negative upon is accounted for 3/1 people bring dirty and price , space management is a big problem challenge.
5. hypothesis test results : 1 Guest socio-economic attributes , age "
論文目次:" marital status "
論文參考文獻:" education "
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